# moveShutterMainDoor and moveShutterDropoutDoor are not returning command completions

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#### Details

• Type: Story
• Status: Won't Fix
• Resolution: Done
• Fix Version/s: None
• Component/s: None
• Labels:
None
• Team:
Telescope and Site
• Urgent?:
No

#### Description

Following from DM-24490, the ATDome is not returning when commanding to open/close the shutters. However, it appears that events are being sent saying the shutters have been opened/closed.

Failures were seen on 2021-01-26 on moveShutterMainDoor, moveShutterDropoutDoor and closeShutter

At least for the moveShutterDropoutDoor and closeShutter command, the 300 and 303 ack's were sent.

#### Activity

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Russell Owen added a comment -

Any updates on this? We've been using a new enough ts_xml for some time.

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Russell Owen added a comment - Any updates on this? We've been using a new enough ts_xml for some time.
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Patrick Ingraham added a comment -

I don't remember seeing this issue on the last run, but i'm not sure if it's just because there is something in the ATCS that's hiding the issue.

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Patrick Ingraham added a comment - I don't remember seeing this issue on the last run, but i'm not sure if it's just because there is something in the ATCS that's hiding the issue. Tiago Ribeiro  ?
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Tiago Ribeiro added a comment -

We have a workaround in place… we need to test it… I know at least one occasion where the event said the shutter was completely open but it was still opening it… but that never happened again…

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Tiago Ribeiro added a comment - We have a workaround in place… we need to test it… I know at least one occasion where the event said the shutter was completely open but it was still opening it… but that never happened again…
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Russell Owen added a comment -

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Russell Owen added a comment -

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#### People

Assignee:
Russell Owen
Reporter:
Patrick Ingraham
Watchers:
Patrick Ingraham, Russell Owen, Tiago Ribeiro