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  1. Data Management
  2. DM-28512

moveShutterMainDoor and moveShutterDropoutDoor are not returning command completions

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    Details

    • Type: Story
    • Status: Won't Fix
    • Resolution: Done
    • Fix Version/s: None
    • Component/s: None
    • Labels:
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      Description

      Following from DM-24490, the ATDome is not returning when commanding to open/close the shutters. However, it appears that events are being sent saying the shutters have been opened/closed.

      Failures were seen on 2021-01-26 on `moveShutterMainDoor`, `moveShutterDropoutDoor` and `closeShutter`

       

      At least for the `moveShutterDropoutDoor` and `closeShutter` command, the 300 and 303 ack's were sent.

       

       

       

       

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            Hide
            rowen Russell Owen added a comment -

            Any updates on this? We've been using a new enough ts_xml for some time.

            Show
            rowen Russell Owen added a comment - Any updates on this? We've been using a new enough ts_xml for some time.
            Hide
            pingraham Patrick Ingraham added a comment -

            I don't remember seeing this issue on the last run, but i'm not sure if it's just because there is something in the ATCS that's hiding the issue.

            Tiago Ribeiro ?

            Show
            pingraham Patrick Ingraham added a comment - I don't remember seeing this issue on the last run, but i'm not sure if it's just because there is something in the ATCS that's hiding the issue. Tiago Ribeiro  ?
            Hide
            tribeiro Tiago Ribeiro added a comment -

            We have a workaround in place… we need to test it… I know at least one occasion where the event said the shutter was completely open but it was still opening it… but that never happened again…

            Show
            tribeiro Tiago Ribeiro added a comment - We have a workaround in place… we need to test it… I know at least one occasion where the event said the shutter was completely open but it was still opening it… but that never happened again…
            Hide
            rowen Russell Owen added a comment -

            Any updates on this?

            Show
            rowen Russell Owen added a comment - Any updates on this?
            Hide
            rowen Russell Owen added a comment -

            I need more information to do anything about this. Re-open if you get it. (And perhaps it was fixed in the vendor's recent update?).

            Show
            rowen Russell Owen added a comment - I need more information to do anything about this. Re-open if you get it. (And perhaps it was fixed in the vendor's recent update?).

              People

              Assignee:
              rowen Russell Owen
              Reporter:
              pingraham Patrick Ingraham
              Watchers:
              Patrick Ingraham, Russell Owen, Tiago Ribeiro
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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