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  1. Data Management
  2. DM-3424

Calming down the JIRA issue macro in HipChat (and any other future such macros)

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    • SQuaRE

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      There is a device in place that pastes a small status report on a JIRA issue into a HipChat room after it detects a reference to an issue. This is quite useful. However...

      When an issue is repeatedly mentioned, it becomes most annoying. It would be nice to implement some level of chatter reduction for this macro. The most useful thing, I think, would be if further references to the issue were ignored until at least X subsequent messages of any kind had been posted to the relevant room. Depending on how the macros work, that could be very difficult to implement (the macro might have no way of knowing that), so a fallback of a delay of Y minutes might get close to the same behavior.

      (Conceivably a change to the information displayed by the macro could also break the suppression, but I think that would be overkill.)

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            The same logic should apply to any similar macro added in the future (e.g., for retrieval of an info box about a risk register item or document).

            It should not apply to any macro that – should Atlassian make this possible – just turns the text of an issue, risk, document, etc. reference into an in-place link.

            gpdf Gregory Dubois-Felsmann added a comment - The same logic should apply to any similar macro added in the future (e.g., for retrieval of an info box about a risk register item or document). It should not apply to any macro that – should Atlassian make this possible – just turns the text of an issue, risk, document, etc. reference into an in-place link.

            We no longer use hipchat

            womullan Wil O'Mullane added a comment - We no longer use hipchat

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              frossie Frossie Economou
              gpdf Gregory Dubois-Felsmann
              Gregory Dubois-Felsmann, Wil O'Mullane
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