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  1. Data Management
  2. DM-35866

Learn OpsGenie's API and what it will take to send escalation from Watcher

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    • Type: Story
    • Status: Done
    • Resolution: Done
    • Fix Version/s: None
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      Description

      Learn the OpsGenie API and determine what it will take in order for the Watcher to escalate alarms. Decide if that escalation should be done in ts_watcher or a new package.

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          rowen Russell Owen added a comment -

          I think I have learned what I need. Lessons:

          • Use the OpsGenie web site to create an Integration for Watcher escalation alerts. This will have an API key.
          • Have the Watcher use that API key when generating OpsGenie alerts.
          • Existing global alert policies blocked my test alerts from going where I wanted, so I added a new policy that prevents mis-routing alerts that contain "Watcher" in their message text.
          • OpsGenie alerts should have one or more responders, which can be teams, users, or even schedules. Update the Watcher config schema to support this.
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          rowen Russell Owen added a comment - I think I have learned what I need. Lessons: Use the OpsGenie web site to create an Integration for Watcher escalation alerts. This will have an API key. Have the Watcher use that API key when generating OpsGenie alerts. Existing global alert policies blocked my test alerts from going where I wanted, so I added a new policy that prevents mis-routing alerts that contain "Watcher" in their message text. OpsGenie alerts should have one or more responders, which can be teams, users, or even schedules. Update the Watcher config schema to support this.

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            Assignee:
            rowen Russell Owen
            Reporter:
            rowen Russell Owen
            Watchers:
            Russell Owen
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