Details
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Type:
Bug
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Status: Won't Fix
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Resolution: Done
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Fix Version/s: None
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Component/s: Developer Infrastructure, JIRA
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Labels:None
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Team:SQuaRE
Description
The 4th comment on DM-445 is actually from Perry, but JIRA labels it as being from Robyn. We previously saw another instance of this, but I don't recall where.
Perry, do you have anything to add? Was there anything different between that comment, and the one that followed it (which is correctly attributed to you)?
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JIRA does not support multiple email addresses and is unlikely to do so in the future. See:
https://jira.atlassian.com/browse/JRA-3160
While there may be workaround solutions, they really don't justify the effort for this one. Assigning to Perry so he can tell me whether he wants me to switch his JIRA account to the gmail account he uses predominantly in lieu of the ucdavis account registered with JIRA.
Unless there is a reason why pgee@physics.ucdavis.edu was chosen for my email address, I would prefer pgee2000@gmail.com. I only use the former in cases where a UC Davis domain is required.
Perry Gee
added a comment - Unless there is a reason why pgee@physics.ucdavis.edu was chosen for my email address, I would prefer pgee2000@gmail.com. I only use the former in cases where a UC Davis domain is required. While I hope changing Perry's registered email address will basically fix this, I think it would also make sense to have unknown emails appear as some special account other than Robyn's, if that's not too much trouble.
I tried sending mail to this issue from an unfamiliar address, and it seems to have disappeared rather than appear with a confusing from address. I think that's enough to declare victory here. If we need an e-mail interface to Jira, let's raise an issue in the IHS project.
This occurs with anyone sending a reply to jira-dm@lsst.org from an E-mail address other than the one associated with their account.
While the best fix would be to allow multiple E-mail addresses to be associated with an account, the best we may be able to do is either bounce the E-mail or accept it but have it come from an "anonymous" account that is not Robyn's.