Description
Per discussion in DMLT: The proposal is to make Slack channels primarily oriented towards support of staff obvious through the naming convention, specifically by appending -support to their name.
Channels treated as support channels by SQuaRE have already been renamed in this way (dm-rsp-support, com-square-support, dm-squash-support, dm-docs support) and include the following pinned item:
This is a staff support channel: it is prioritised for attention (inc. out-of-hours, Focus Friday) on a best effort basis. Support channel protocol applies: https://developer.lsst.io/communications/slack-culture.html#support-channels
Attachments
Issue Links
Activity
| Field | Original Value | New Value |
|---|---|---|
| Remote Link | This issue links to "Page (Confluence)" [ 28393 ] |
| Remote Link | This issue links to "Page (Confluence)" [ 28485 ] |
| Remote Link | This issue links to "Page (Confluence)" [ 28549 ] |
| Remote Link | This issue links to "Page (Confluence)" [ 28647 ] |
| Remote Link | This issue links to "Page (Confluence)" [ 28821 ] |
| Remote Link | This issue links to "Page (Confluence)" [ 29153 ] |
| Remote Link | This issue links to "Page (Confluence)" [ 29220 ] |
| Remote Link | This issue links to "Page (Confluence)" [ 29263 ] |
| Status | Proposed [ 10805 ] | Adopted [ 10806 ] |
| Resolution | Done [ 10000 ] | |
| Status | Adopted [ 10806 ] | Implemented [ 11105 ] |
| Remote Link | This issue links to "Page (Confluence)" [ 29310 ] |
No-one has objected to this RFC so it seems that it could be adopted.